Customer Service
​Welcome to our Customer Service page.

At every stage of your shopping, we have listed the most curious topics and frequently asked questions below to help you feel safe.

You can use the contact form for different questions ...
Order / Shipping

  • IS IT REQUIRED TO BE A MEMBER TO PLACE AN ORDER?

    It is not mandatory to be a member in order to place an order. You can shop with or without membership.

  • HOW CAN I PLACE AN ORDER ?

    After adding the products you have selected to your cart, you can go to the cart page and follow the order screens step by step to complete your order.

  • WHERE IS MY ORDER ?

    You can follow up on my order section by logging in to nusnus.com.tr, or you can get information by contacting customer service via email or phone.

    EMAIL: info@nusnus.com.tr

    PHONE: 90 212 492 0100

    WHATSAPP: 90 552 349 0100

  • HOW CAN I CHANGE OR CANCEL MY ORDER ?

    Your order can be canceled if you contact us by phone or email up to 1 hour after placing your order.

    EMAIL: info@nusnus.com.tr

    PHONE: 90 212 492 0100

  • MY ORDER ARRIVED DAMAGED WHAT SHOULD I DO ?

    When receiving your order, make sure to check whether it is damaged. nusnus.com.tr is not responsible for orders received damaged, and we recommend that you contact the cargo company as soon as possible.However, if damage was found during delivery, please do not accept the order and send it back to the address above as a return and contact us as soon as possible.                                               

    EMAIL: info@nusnus.com.tr                             

    Phone: +90 212 492 0100

Contact Form
Please take care of your contact information is correct.
Code Refresh
Please enter the security code shown in the image in this field
Prepared by  T-Soft E-Commerce.